A wide range of personalised services

Any project with Venn Telecom starts off with a detailed analysis phase, during which we’ll work with you to understand your IT perimeters, why you’re looking to evolve your network, and what expected outcome you have in mind.

We don’t just stop at defining a great technical solution, either — we make sure we’ve got a great way to get there as well, taking every possible business implication into account.

Having a network that’s currently in operation can make exploring solutions seem more challenging than it actually is. Knowing and understanding the challenges of what you’re working with already is half the battle.

Our focus is on limiting the risk to your business while controlling every aspect of the deployment process, creating the perfect combination of your business ambitions with our technical expertise.

At Venn, we’ll work to enhance the legacy architecture that’s currently in play, while guiding you towards a carefully designed future technical solution that won’t just make your business more efficient today, but which will also make any future evolution processes significantly easier to implement.

The proof of concept stage is where it all starts to get really interesting.

We’ll start off by verifying everything we learned in the analysis phase, analysing your network to see if it’s performing as planned while working even more closely with you to understand your business’ real connectivity constraints.

A proof of concept doesn’t need to be a huge endeavour — the goal should be to quickly get feedback and validation from you as well as your business’s upper management. And having a trial run before deployment makes it even easier for us to identify and resolve any potential issues, further reducing the risk of the project to your overall network architecture.

Once we’ve validated the proof of concept, we’ll help you deploy your chosen solution in production, and we’ll manage it throughout in collaboration with you.

Thanks to wireless routers, deployments are easier than they used to be, but we’ll still work closely to define all the sites you need, as well as checking what needs to be installed to make the solution work. We’ll also collect and structure local contact information to ensure a smooth deployment process from start to finish.

Once it’s launched, we’ll help you manage it remotely and continue to work hand-in-hand with you to make sure you progress towards your goals, without compromising the continuity of your business or necessitating any drastic, big bang changes.

And if your deployment requires decommissioning of some or all of your former infrastructures, we’ll assist you in that process as well, keeping costs down and making sure your needs are being met every step of the way.

We’re proud to have earned reliably excellent satisfaction rates from our customers, but that’s not something that happened by accident.

Personal, dedicated support lies at the very core of our philosophy here at Venn Telecom — and because we commit to always going the extra mile, you can count on getting rapid responses to your questions or issues, no matter how big or small they may be.

Our dynamic team of technical experts will always be by your side, ready to help out with any concerns you may have, while we’re happy to be able to support you with our personalised services in three languages: English, French, and Dutch.